At Best Discount Enterprise, we strive to make your shopping experience as convenient and seamless as possible. Please read through our shipping options and policies below to ensure a smooth delivery process.
Shipping Options
1. Self-Collection
You can opt to collect your order directly from our store:
Store Address: Shell Garage Protea Gardens
Office 3 – Best Discount
72 Garrick Avenue
Lenasia, 1827
Operating Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Closed on Sundays and Public Holidays
2. Delivery to Pudo Lockers
We offer delivery to your nearest Pudo locker for your convenience. Shipping rates are as follows:
- Small/Medium Packages: R60
- Large Packages: R80
- Extra Large Packages: R100
Pudo lockers provide a flexible and secure way to receive your order. Once your package is delivered, you will receive a notification with collection instructions.
3. Courier to Your Door
Get your order delivered straight to your doorstep. Courier rates are as follows:
- Small/Medium Packages: R120
- Large Packages: R180
- Extra Large Packages: R220
Please ensure someone is available at the delivery address to receive your package.
4. Local Delivery within Lenasia
For customers located in Lenasia, we offer a discounted delivery rate of just R35.
Additional Information
- Delivery Timeframes:
- Delivery times may vary depending on the shipping option selected. You will receive an estimated delivery date at checkout.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email or SMS to monitor its progress.
- Undeliverable Packages:
- If a package is returned to us due to an incorrect address or failed delivery attempts, additional charges may apply to resend the package.
- Contact Us:
- For any questions or assistance regarding shipping, please reach out to our customer service team at [insert contact details].
Terms & Conditions
◇ Items on order can take between 3-21 working days to arrive.
◇ All items do not have a warranty or guarantee unless stated on the ad.
◇ Strictly no refunds/returns/exchanges unless an item is sold out or has exceeded the waiting period.
◇ Should there be a problem, Best Discount should be notified within 24 hours of receipt, and we will assist where possible.
◇ All our items are checked and marked as fragile with the courier; we unfortunately cannot take any responsibility for any loss or damages once your parcel leaves us.
◇ Please allow up to 24 hours for a reply.
Thank you for choosing Best Discount Enterprise. We look forward to serving you!